Disclaimer: SevaSankalp and Aatmnirbhar Sena are independent platforms operated by Hindrise Social Welfare Foundation (an NGO). These platforms are not affiliated with or endorsed by any government agency. All user data is handled only by the NGO and its volunteers for community support purposes.
At Aatmnirbhar Sena, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you access our website (https://aatmnirbharsena.org) or use our initiative, SevaSankalp, a mobile application.
Aatmnirbhar Sena is a digital, user-friendly platform for submitting complaints and providing feedback, developed by the Hindrise Social Welfare Foundation, a registered non-profit organization dedicated to enhancing transparency.
By using our mobile application or website, you agree to the terms outlined in this Privacy Policy.
This website, Aatmnirbhar Sena, and its mobile application, SevaSankalp, are complaint and feedback platforms designed to connect users with timely solutions. Whether you are reporting a local issue or tracking a complaint, we facilitate the communication of your concerns to the appropriate channels.
To provide these services, we collect and process limited user data by applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000.
We are an independent, user-focused platform and are not affiliated with any government agency.
The SevaSankalp App is an initiative under Aatmnirbhar Sena, which operates as a program of the Hindrise Social Welfare Foundation, a registered not-for-profit organization headquartered at B-78, Block B, Sector 60, Noida, Uttar Pradesh – 201301.
This Privacy Policy applies to all services provided through the SevaSankalp App and the Aatmnirbhar Sena website (https://aatmnirbharsena.org). These platforms operate in full compliance with the data protection framework and privacy standards adopted by Hindrise Social Welfare Foundation.
All payments made through these platforms are securely processed via https://hindrise.org. using encrypted channels and industry-standard safeguards.
We collect the below-mentioned information whenever you access or use our website or mobile application to improve the platform’s functionality:
Location Data:
We may request access to your device’s location (including approximate location) to help you report local complaints accurately, such as traffic issues, sanitation problems, or infrastructure concerns in your area. This helps us identify the correct area for your complaint and show you relevant local issues.
Camera Access:
We may request access to your device’s camera to allow you to capture photos or videos for submitting with your complaint, demand, or feedback. Camera access is used only when you choose to take a photo or video to upload.
Microphone Access:
We may request microphone access solely to enable voice input for reporting complaints. The microphone is activated only when you choose to use the voice command feature, and no audio is recorded or stored beyond converting your speech to text for your complaint. Your microphone is never accessed at any other time.
Media and File Access:
We may request access to your device’s media storage so that you can select and upload existing photos, videos, PDF documents, or other files (such as DOC or DOCX) as part of your complaint or feedback. We only access the specific files you select for uploading, and we do not access or store any other media or documents from your device.
The collected information is used for the following purposes:
User data is not shared with any government entity. All data is processed solely by Hindrise Social Welfare Foundation for user complaint/demand tracking and improving the app experience.
This website and its mobile application “SevaSankalp” use cookies for analytics and performance monitoring. You may choose to disable cookies through your browser settings based on your preferences.
Aatmnirbhar Sena or SevaSankalp does not respond to “Do Not Track” DNT signals in web browsers or mobile application settings because it is not mandated by the Digital Personal Data Protection Act, 2023. However, we recognize the importance of user privacy, and therefore, we continuously review evolving standards and privacy technologies. We also do not track your behavior across third-party platforms.
We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, or operational requirements. Once the data is no longer required, we securely delete or anonymize it by the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable laws.
We are committed to protecting the privacy of children. Our platform is not directed at or meant for individuals under 18 years of age, and we don’t knowingly or intentionally collect or process personal data from minors.
Per the Information Technology Act, 2000, Protection of Children from Sexual Offences Act, 2012, Digital Personal Data Protection Act, 2023, and other applicable laws, we don’t permit children to access or use our website unless parental consent is obtained, where required. If it comes to our attention that a child’s data has been collected without such consent, we’ll take steps to delete such information promptly.
We implement appropriate administrative, technical, and organizational safeguards to protect and secure your personal information. These measures include encryption protocols, secure server infrastructure, user-level access control, and regular security assessments.
While we take reasonable steps to secure your data, no system can be guaranteed to be completely secure. We advise users to maintain the confidentiality of their login credentials and to never share passwords or OTPs with others.
We may use third-party service providers for hosting, analytics, payment processing, and communication. All such providers operate under binding agreements to maintain the confidentiality and security of your data.
We reserve the right to revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We recommend that you check this page periodically to stay informed about how we handle your data.
We may send you newsletters and other promotional content through email or SMS as per your preference. Users may disable or opt out of such communications using the “unsubscribe” option at the bottom of any mail or SMS. We clarify that this only applies to promotional material and content, and we may still send you information concerning account or transaction-related queries.
This Privacy Policy is governed by and construed per the laws of India. In the event of any dispute or difference arising out of or in connection with this policy, the parties shall first attempt to resolve the matter amicably through mediation or arbitration, following the provisions of the Arbitration and Conciliation Act, 1996.
If you wish to review, correct, or request deletion of your personal data, please contact us using the details below. We will address your request in accordance with applicable law.
Hindrise Social Welfare Foundation B-78, Block B, Sector 60, Noida, Uttar Pradesh – 201301
Effective Date: 20/07/2025
We are a nation that addresses the moon as Chandamama and cows as Mata. Rashtriya Gau Sevak Sangh is a Sanatani movement dedicated to Gau Mata Seva and Gau Rashtra Nirman. Since 2010, we’ve been reviving Bharat’s soul through Gau Aadharit Arthvyavastha. Every cow protected is a prayer answered, every initiative is a move toward Ram Rajya. Be a part of RGSS because Gau Mata needs you.
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